- Mon – Sun · 9:00 AM – 7:00 PM
- Service Area · Mumbai, India
- Call Us · +91 77109 95979
My Press Wala (“My Press Wala”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how My Press Wala collects, uses, stores, processes, shares, discloses, retains, and protects information obtained through our website, mobile application, customer support channels, pickup and delivery services, subscription plans, promotional campaigns, WhatsApp communications, and related services (collectively, the “Services”).
By accessing or using My Press Wala Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
This Privacy Policy applies to:
This Policy applies to information collected online, offline, during service delivery, and through customer interactions.
My Press Wala may collect various categories of information including:
Personal information may include:
My Press Wala may collect and maintain information relating to:
Payments may be processed through authorized third-party payment providers.
My Press Wala may receive:
My Press Wala generally does not store complete debit card, credit card, UPI PIN, banking credentials, or payment authentication information unless required by law or operational necessity.
Users may voluntarily provide information when:
My Press Wala may automatically collect:
My Press Wala may collect and process location-related information including:
Location information may be used for logistics management, route optimization, delivery coordination, fraud prevention, customer support, and operational efficiency.
My Press Wala may use:
These technologies may be used to:
Users may disable cookies through browser settings, although certain features may become unavailable.
My Press Wala may utilize analytics, reporting, conversion tracking, advertising measurement, attribution systems, and marketing technologies to understand user behavior and improve business performance.
Such technologies may be provided by third-party service providers.
By using My Press Wala Services, users consent to receiving communications through:
Communications may include:
Users may opt out of certain marketing communications where permitted by law.
Customer support interactions including telephone calls, WhatsApp conversations, chat communications, emails, support tickets, and related communications may be monitored, recorded, reviewed, stored, or retained for:
My Press Wala may photograph, scan, tag, document, or digitally record garments before, during, or after processing.
My Press Wala may maintain operational records including:
Such records may be used for quality control, dispute resolution, fraud prevention, legal compliance, inventory management, and operational purposes.
Information may be used to:
Users are responsible for ensuring that information provided to My Press Wala remains accurate, complete, current, and updated.
My Press Wala shall not be responsible for losses arising from inaccurate information provided by users.
My Press Wala does not sell personal information as part of its ordinary business operations.
Information may be shared with:
My Press Wala may integrate with:
Such third parties may process information according to their own privacy policies.
My Press Wala implements commercially reasonable administrative, technical, organizational, and operational safeguards intended to protect personal information against:
However, no electronic system, network, transmission method, or storage mechanism can be guaranteed to be completely secure.
My Press Wala may monitor:
Such monitoring may be conducted for fraud prevention, abuse detection, account security, investigation of violations, and protection of business operations.
My Press Wala may use automated systems, algorithms, software tools, or technology-assisted processes for:
Personal information may be retained for as long as reasonably necessary to:
Information may be deleted, anonymized, aggregated, archived, or otherwise processed when no longer required.
Users may request account deletion by contacting My Press Wala through official channels.
My Press Wala may retain certain information where required for:
Subject to applicable law, users may request:
My Press Wala Services are not intended for individuals who lack legal capacity to enter into binding agreements.
My Press Wala does not knowingly collect personal information from children without appropriate authorization.
In the event of a merger, acquisition, investment transaction, restructuring, reorganization, sale of assets, or similar corporate transaction, personal information may be transferred as part of such transaction subject to applicable legal requirements.
My Press Wala may disclose information when required by:
Information may also be disclosed where reasonably necessary to protect rights, safety, property, operations, customers, or the public.
Information may be processed, transmitted, stored, backed up, or accessed through service providers and infrastructure located in different jurisdictions, subject to applicable legal requirements and appropriate safeguards.
The Platform may contain links to external websites, applications, or services.
My Press Wala does not control and is not responsible for the privacy practices, content, security measures, or policies of independent third parties.
Certain browsers offer “Do Not Track” functionality.
Due to the absence of a universally accepted industry standard, My Press Wala may not respond to or honour all Do Not Track requests.
In the event of a security incident, data breach, unauthorized access event, or similar occurrence, My Press Wala may investigate, contain, remediate, and respond to such incidents in accordance with applicable legal requirements and business practices.
Where required by law, appropriate notifications may be provided.
My Press Wala reserves the right to update, revise, modify, replace, or amend this Privacy Policy at any time.
Updated versions shall become effective upon publication on the website, mobile application, or other official communication channels unless otherwise stated.
By accessing or using My Press Wala Services, users acknowledge that they have read, understood, and consent to the collection, use, storage, processing, disclosure, retention, and handling of information as described in this Privacy Policy.
Questions, requests, complaints, concerns, or privacy-related inquiries may be directed to My Press Wala through the official contact information published on the website, mobile application, WhatsApp support channels, or customer support platforms.
My Press Wala will make reasonable efforts to review and address privacy-related concerns in accordance with applicable laws and operational procedures.
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